Piyush Gupta, the former CEO of DBS Group Holdings Ltd., has left a transformative legacy in banking that extends beyond financial success. Under his leadership, DBS has been recognized as the world’s best bank, pioneering a cultural and digital transformation that redefined banking in the 21st century. Gupta emphasized the importance of empathy and personal growth, leading a shift from a bureaucratic environment to one focused on innovation and employee engagement. His initiatives included rigorous leadership development programs and a commitment to integrating AI while maintaining a human touch in customer service. As he steps down from his role, Gupta’s impact is evident not just in accolades but in the culture of continuous growth and support he fostered at DBS, paving the way for future leaders. His approach underscores the importance of leading with purpose and a deep understanding of human needs in a rapidly evolving industry.